Agents

Compliance Perfomance Playground
Agent Client Status Summary Conversation Count
Sales Score
Script Adherence
Program Clarity
Objection Handling
Remarks
Alex Cortez Amaya Olson Not interested Client prefers loan 10 74% 74% 95% Rep did all they could
John Brown Bridie Cartwright Enrolled Client understood program and enrolled 8 70% 87% 72% Rep did a good job. Client is very committed on getting a loan today to pay off their credit card debt
Anthony Smith Adrien Hartmann Hung up Client hung up once they heard it wasn't a loan 10 97% 88% 96% Rep should have explained how there are paths to a loan before the program term end
David Fernandez Anne Block Not interested Client prefers loan 9 87% 91% 74% Rep did all they could
Frank Smith Juliana Hermiston Enrolled Perfect call 1 96% 81% 91% Rep handled all objections very well
Alice Black Susana Volkman Hung up Client hung up once they heard it wasn't a loan 7 100% 98% 92% Rep should have explained how there are paths to a loan before the program term end
Ivy Stone Zetta Mertz Hung up Client hung up once they heard it was a program 1 72% 72% 84% Rep didn't have a chance to pitch
Grace Hopper Cristian Conroy Interested Uncertain about the program's legitimacy 7 72% 94% 77% Rep should have explained credit score won't be impacted perpetually
Amy Jarvis Keeley Rosenbaum Enrolled Client understood program and enrolled 1 96% 98% 92% Rep handled all objections very well
Alice Wiling Deron Kris Not interested Client prefers loan 5 82% 96% 91% Rep did all they could
Ivy Brown Gabrielle Beer Hung up Client hung up once they heard it was a program 7 74% 75% 85% Rep should have explained how there are paths to a loan before the program term end
Charlie Lee Valerie Hodkiewicz Hung up Client hung up once they heard it was a program 1 75% 87% 89% Rep should have explained how there are paths to a loan before the program term end